Club Manager

Job Description

Take charge of the overall budget & profitability and other functional areas include: memberships, enrollment fitness, safety aspects, staffing, training, supervising & overseeing the promotional activities to increase club memberships or to carry out initiatives
– Achieve monthly club total revenue goals, increase renewals, member retention
– Hold daily accountability meetings with Membership Sales and Personal Training departments. Pushing for revenue daily
– Perform quality inspection tasks such as: review daily activities and perform services quality checks, follow up with member’s feedbacks or requests
– Partner with Marketing Executive to create and implement monthly marketing plan, club’s activities and events; manage the Lead Box Program
– Report budgetary needs to District Operations Manager
– Conduct at minimum of 10 Member Care calls per month and document results
– Achieve Club efficiencies by proposing Policy and Procedural improvements
– Audit club daily and follow up with maintenance to make sure all the facilities in order to serving members
– Carry out maintenance and maintain club tours, ensuring hygiene and cleanliness according to company
– Ensure promotions are accurate and merchandised to company’s standards
– Check warehouse weekly. Check report export-import of warehouse
– Review monthly staffing plans and recruitment process

Benefits

• Insurance
• Travel opportunities
• Allowances
• Uniform
• Incentive bonus
• Health checkup
• Training & Development
• Salary review
• Business Expense

Job Requirements

1. Bachelor Degree and above in Business Administration, Management or related fields
2.  Minimum 5 years of experience in professional field (Sales/PT/Operations management)
3. Strong background & management experience/ skills in service/ hospitality or professional sector: operation, sales management, especially Fitness.
4.  English is essential
5.  Service oriented with an eye for details
6. Financial skill to produce Sales & Finance reports and read the numbers
7.  Other requirements:
8.  Leadership and management skills
9.  Multi-task and ability to handle stress and pressure
10.  Problem-solving skill
11.  Creative with initiatives
12.  Ownership and responsibility
13.  Self-motivated and energetic
14.  Microsoft office application

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