Member Service Representative

Hour Fitness

Save 5 years ago
Job Expired

Job Description

Monitor and support all PTs to achieve target sales and teaching hours.

– Before or at the beginning of each shift, FM must review and allocate the work of each member, create goals and guide the way to accomplish those goals.

– Check labor performance and perform 1-1 support with employees who do not guarantee performance

– Make daily meetings and training and ensure interactive teams

– Monitoring and training PT in personal development

II- Ensure that all people who are interested in becoming an institute are introduced and explain the Fitness benefits a customer will receive, and be given an FO schedule (especially during the POS process of Membership). ), ensure PT monitor and implement FO to provide services to customers and to generate sales for PT team

– Make sure the list of active customers is called to set an FO schedule, 1 customer has 2 FOs every 3 months


  • Insurance
  • Travel opportunities
  • Allowances
  • Uniform
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense

Job Requirements

College degree or higher in Sports or Business Administration

  1.  Experience 3-5 years in the same position
  2. Good English skills (listening, speaking, reading, writing)
  3.  Good communication and management skills. Has computing skills and ability to understand budget and financial issues.
  4.  Ability to understand well and ability to implement business and manage the system to operate.
  5. Marketing and promotion skills to create promotional activities with high features for sales and contract maintenance.
  6.  Must have motivational skills and good teaching skills.
  7. Must show leadership ability effectively.
  8. Other requirements, if any / Other requirements (if any):
  9. Neat, clean, punctual, sporty, non-smoking, friendly, extroverted, reliable and honest.
  10. Giving staff and members a positive attitude about the club and the club’s management system.

How To Apply

How candidate can apply for your job. You can leave your contact, address to receive hard copy application or any detailed guide for application.

More Information

  • Address: Washington Highway, Shiney Row, England
  • Gender: Female, Male
  • Salary Offer: 550$ - 700$
  • Experience Level : Associate
  • Total Years Experience : Less than 1 year

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